FAQs

Which brand is best for a leather jacket?

The leather is a piece of fashion outerwear. It’s outerwear which is always classy and fashionable. The leather was exclusively crafted to fit outdoorsmen and is now adopted by motorcyclists and for fashion. Now leather brand worldwide is growing very fast, and if we compare the price, some of the big brands are featured below based on the premium quality. You can search for affordable pieces there.

• Italic
• Marco
• BLANKNYC
• Schott
• Perfecto®
• Club
• Monaco
• evi’s
• Theory

Do real leather jackets keep you warm?

A genuine leather keeps you warm throughout the day as compared to faux leather. The jackets made up of genuine leather is a classic piece based on quality. Leather is a thick fabric united to warm up the body.

How much does a real leather jacket cost?

A new jacket made up of genuine leather can be quite expensive as compared to a united faux. The price starts at $250 to $500 based on quality. If you found a jacket for less than $250, watch out, it is not genuine, and you are being sold faux leather. A classic leather jacket will never cost you less than $250.

Is a leather jacket worth buying?

Leather jackets are an excellent option to invest in. It can cost you a significant amount based on quality but investing in a united piece of genuine leather is worth it. This jacket will be united with you for a long time.

Order Process

• Search for the best outerwear united to look extra fabulous on you.
• Search for the featured products.
• Pick a dress of your choice from our featured products.
• Search for your desired color.
• Search and see if we have the size you want. Choose a size that fit you.
• Add outerwear in the cart based on your requirements.
• Add payment details.
• Our customer care team will contact you for confirmation.

REPLACEMENT & REFUND

The customer jacket is proud of making products from premium quality materials with attention to detail. You can search for your favorite piece easily. You can send the product back to us if the size, design, stitching, color, or customization of the apparel is not your demand. To the ease of our client, we have made the terms of our returns and exchange policy quite simple. If you are not completely satisfied with your purchase, within 30 days of purchase, you are eligible to return the merchandise.

• You can make return requests within the seven days of purchase.
• If there is a fault in the jacket, kindly send a high-resolution picture of that part along with the jacket itself. We will pay you back with only the product’s price, which doesn’t include the delivery and packaging charges.
• We will only clear the amount of the merchandise is unworn and new, in original condition, tags intact, and in its original packaging.
• Moreover, it is preferable to use the same courier service to send back the product we had used. In case a different service has been used, you must provide us with the details and the tracking number.
• After sending back the product, it will take up to 15 days to get the money back or the new product. If you want a new product urgently, you can request, but it will cost an additional amount.
• We will need details to sort out and as proof of purchase.

Purchase Exchange

1. You may exchange your online purchase from our online store.
2. To sort out the matter, you must present the original packing slip, order confirmation email, or your online purchase receipt displayed during checkout within 30 days of the delivery date. The Custom Jackets reserves the right to limit or decline returns and exchanges.
3. You can sort out online purchases paid with PayPal by returning to our online store and cannot be returned.
4. Items purchased at us The Custom Jackets eBay or amazon marketplace online stores cannot be returned or exchanged at our online store.

Order canceling

1. Call us directly on +92300 2325632
2. Use your account to sign in and to locate the order, and request cancellation. At this point, it is not a confirmed cancellation request. We will inform you of the outcome as soon as possible.
3. You can only request cancellation via call or by signing up for the account. You can’t request cancellation via email. Email is not the way to request cancellation.

Special Condition

We love our customers, and are united to help protect our people safe and make sure every type of process is dealt with fairly, we reserve the right not to refund the following:

• Items with a missing label or an item that has been defaced.
• A lost item or damaged due to fire, big flood, or natural disaster.
• Things that were not purchased directly from The Custom Jackets(For example, items purchased at eBay or amazon marketplace online stores, third-party retailers).
• Items purchased at a sample sale.
• On rare occasions, The Custom Jackets (may refuse a return based on the nature of prior transactions.

The Custom Jackets is not responsible for any missing packages or COD. We can charge a restocking fee of 15% if the product is not returned in original condition. We can refuse delivery of packages received without a Return Authorization based on any type of miscommunication.

Terms & Conditions

We believe in communication. To establish a long-term relationship with our customers, we wish to let our customers read the terms & conditions of using our website and purchase any item—the terms and conditions help avoid ambiguities from arising later on during the transaction. Read below the terms & conditions before making any purchase.

Acceptance

1. All the prices on the website are tax inclusive. Customers can make payments at the website using Paypal or credit cards. But the product will be only shifted after getting the full amount.
2. The customers’ credit card information is secured and will not be sorted on the website.
3. We reserve the right to cancel the orders placed by any customer for wrong information or any reason it deems appropriate.
4. Delivery within Pakistan will be free, but in case of shipment outside Pakistan, the customer has to bear the delivery charges over and above any additional duties.
5. The customer can return the product within 15 days of the purchase and get a new product only if the product is defective or has not been appropriately tailored, has not been used by the customer, should have packaging and tags intact, and is returned through a reliable courier service. The customer will get the product after 15 days.
6. We try to deliver the product exactly according to the information given on the website. However, minor differences may occur due to the nature of the fabric and colors, and we will not be responsible for such a case.
7. Our website is always accessible and adequately functioning all the time. In case if you find it hard to search the website, plus if the link is down, we apologize as this might happen due to maintenance purposes. The images and content on the website and the rights reserved by laws and, therefore, should not be used or modified by the customers.

Contact Us

Do you need help?
We are always here for you. Contact us now for all the information.
Hit us up on: +1 605 5935617
Email us now at: info@thecustomjackets.com

Get in touch
If you are in search of the best brand, we have got your back.
Contact us now if there is anything you want to ask +1 605 5935617
Get in touch via email: info@thecustomjackets.com.